Privacy Policy
Our website address is: https://sweetviolasoaps.com.
Privacy
We keep your personal information private and secure. When a purchase is made from our site, the customer provides their name, email address, credit card information, address, phone number, and a password. We use this information to process, update you on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology. Data for this site is encrypted both while at rest on disk and while in transit.
To keep customers informed about our latest offers, we may notify customers of current promotions, specials and new additions to Sweet Viola’s online store. Customers may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, winners provide their name, email address and mailing address. We will send the prize to the address entered and notify the winner by email. When entering a contest or drawing, winners are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sweet Viola’s online shop. Winners may unsubscribe from this newsletter by following the unsubscribe instructions in any email received.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Security
At Sweet Viola, we take security seriously to mitigate the risk of our site being compromised. The data center hosting our website encrypts data on disk and while in transit. This ensures data that is stored on the server and data moving between your computer and the website is secure. We value your privacy. Your credit card and personal information is not viewable by Sweet Viola or by the public. We do not sell your data and we use a secure certificate to protect our customers on our website.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address may be included in the reset email.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Credit Cards
We accept the following credit cards via Stripe: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide the exact billing address and telephone number (i.e. the address and phone number your credit card or bank has on file for you). Incorrect information will cause a delay in processing your order.